Manual central siemens euroset line 8i




















Carrusel siguiente. Explora Audiolibros. Explora Revistas. Explora Podcasts Todos los podcasts. Dificultad Principiante Intermedio Avanzado. Explora Documentos. Manual Euroset Line. Cargado por scomunicaciones. Compartir este documento Compartir o incrustar documentos Opciones para compartir Compartir en Facebook, abre una nueva ventana Facebook. Denunciar este documento. Marcar por contenido inapropiado. Descargar ahora. Carrusel anterior Carrusel siguiente.

Buscar dentro del documento. Pared 1m Fuente Enchufre AC 2m max. Este ajuste puede hacerse con el timbre tocando. Paso a paso Procedimiento Cuelgue el auricular. Fecha y hora 14 Ajusta el horario local y la fecha. Documentos similares a Manual Euroset Line. Erik Rodriguez. Dalia Silva Moreno. Gonzalo Franklin. Kevin Vega Aliaga. Pablo Paez. Gonzalo Avalos Palomino. Hugos Vasquez. Walter Cuesta. Lucia Mia. Stefany Valbuena Dorado. Manuel Andres Chaparro. Juan Chileno Milla. Popular en Engineering.

Hazziel Fernandez. Sander D. Cenizario Avalos. Deysi Flores. Juan Carlos Rafael. Henry Flores. Juan Carlos Da Costa Soares. Anonymous kxDIStK. Alca Lukz. Jhoan Cruzado. Leonardo Ortega Hernandes. Ronny Ali Ochoa Yucra. Gin Dlc. The control for the display contrast is set and adjusted internally, during the assembly of the telephone set. Informative messages: complementary information for the user, such as the number and the type of call on the lower line - INT: number of the extension, EXT: number of the external line and, on the upper line - date and time ;?

Dialing: the digits that are dialed are shown on the display;? Messages: requirement for the introduction of information, during programming. As extensions to answer the external line;? As regular extensions. Call back calls refer to forwarded calls that have not been answered and parked calls; The doorkeeper signaling and call back refer to the extensions and the remaining are for lines; 5. Internal call;? External call;? Answer a call internal or external ;? Carry out a consultation internal or external ;?

Forwarding internal or external ;? Line reservation;? Individual call pick up;? But a few settings may be made at the telephone sets, according to what is stated below:! Important If you are using a telephone set model E ST, you won't be able to visualize the steps.

Press the "h" or "i" key, to get into the setting mode. Setting of ring volume: During the setting process, the bell will ring for a second and stop for 2 seconds.

Six different levels are possible. Display Procedure Hang up the phone. Take the phone out of the hook and hang up again, or wait for approximately 5 seconds to conclude the setting. Important This setting can be carried out with the bell ringing. Indication on the display of the setting being performed. The dialing can be recognized by the emission of tones that can be heard on the phone during the selection of the digits.

If your telephone set is an MF set and it doesn't have the "flash" key, it can be simulated by quickly pressing down the hook. MUTE key to cut the microphone while the other party is talking;? Danger Only authorized technical personnel should put the system into operation. Finish assembling all boards: Chapter 4, "Assembly".

Connect the power supply cable. Wait a few seconds until the system loads the software. If the programming needs to be updated or changed, there are two options:? This connection of the telephone system to the computer is also called CTI functionality Computer Telephony Integration.

Putting the system into operation Getting into the programming mode for the system packages for data admistration with administration tool. In addition, the application makes the tickets available to a printer or serial port, where they can be charged using, for instance, the software Call Report.

Interaction Center Smart is the middle size call center solution specially developed by Siemens for small and medium companies wishing assure customer fidelity through a good atendance service. This solution provides 1 supervisor per system and the expansion is possible in groups of 5 PAS atendance position licences. Interaction Center Smart provides optimized call center management, offering to system supervisor all the required information in order to make a better use of the operators, with allocation to specific groups.

Interaction Center Smart solution is composed by two tools: Business View Monitor - it manages in real-time the status of agents, queued calls and number of attendancies and give-ups, allowing a constant follow-up of attendance. Business View Analyst - it allows to supervisor total flexibilty in the statistic analysis of attendances, statistic data based on profile, configurable data screening e report preparation. System programming is simple and fast through the PC's graphic user interface and without using the programming codes.

It is also recommended that the indications in the "Help" file for the program are read. The system password standard: is necessary for starting the administration program.

Local administration If you to connect a PC to the system through the V. Remote administration If you connected a modem to the system through the V. This remote PC needs to have the administration program installed. Do not connect the interface V. For this reason, it was created the Apliccation Euroset Line - Administration Tools, that allows the visualization, edition and update of the system configuration.

In this apliccation there are the following modules:? Communication Server, responsible for the controlling of the whole communication between the tools and the euroset line 8i exchange;?

Call Detail Report, used for accounting;? The use of the "KS E ST telephone set" on page makes it possible to follow up the programming in a visual way, via the display. Programming mode syntax The whole programming is identified by its code, and completed by additional parameters. For the situations that require or not additional parameters, only one beep is emitted, confirming the code. Then, the system waits for the insertion of the additional parameter s.

Each of them if more than one is followed by a confirmation beep. A programming sequence is considered as finished when:?

After 5s after the introduction of the last required parameter, the exchange takes 5 s to conclude the programming for that step. If the user is about to program a parameter that, on its own, isn't already subject to timing, the system remains at this stage, waiting indefinitely.

If the parameter is subject to timing, a null input nothing will be interpreted. After a programming sequence, the system responds with an acknowledgment signal, finishing programming of this step. For each code and parameter, a consistency test is carried out, ensuring that the code is valid and that it belongs to the set range, according to its function.

In case of error, the programming telephone set receives 3 beeps: programming of the step is concluded without change and it waits for a new programming code. After programming is concluded, it can be finished by hanging up the phone. After hearing a beep, hang-up the phone. From then on, the password becomes the factory standard again standard. This procedure doesn't work for remote programming. Programming extension.

Conect serial interface V24 2. Start the program 3. When a valid parameter or code Adjust the serial speed transmission identic of the system is inserted: beep. At the end: 1 beep. Realize the necessary adjustments 6. End of programming for a few steps: " " key or hang up phone. Table Division of the programming tables Table Explanation 1. Trunk line page 2. Extensions page 3. Doorkeeper page 4. Billing page 5. Miscellaneous page 6. For an outgoing call, the lines configured in this option have priority for the call pickup feature.

Portugal,India, Argentina and Greece 1- ms. Only for extensions with override that belong to Call Group " Call Group". The overflow extension should not be programmed or used as fax extension. Only the selected sequence is going to be presented when billing outgoing calls. Feature code also used for the OM S0 programming. To program a MSN number as allowed, use code 75 and code 93 with option 1.

For further information about the installing of the OM Type S0, refer to "Expansion limits for the systems" on page For further information about the programming of each feature, refer to "Comments on the codes for system programming" on page Check the function of the display time and date indication for each terminal. Lack of indication means terminal fault or cable fault.

Replace the terminal or check the cables! Check the analog terminals. Check if the system is initialized without problems? Set up internal and external calls, randomly. If this time expires the system interprets that the call was abandoned and the attendant extension stops rining. Trunk flash duration 18 Determines the time during which the Flash signal remains active in the CO line. The flash duration corresponds to the value inserted in this field, multiplied by 10ms.

DC- decade pulse. MF - multi-frequency tone. Protection against collect call 22 Only for Brazil Activating this code, the system automatically drops any reverse charge calls. Only works for CO line. Time delay for trunk reseizure 29 Sets the waiting time for reseizure of the same external line after having finishes a call, to a value different to the factory default ms , giving priority to the incoming external calls. Second line access code 34 Defines the acess code used on the system conected in the external line.

This code must have 1 or 2 digits. Connectable trunk being able to answer 41 When it is deactivated from a CO line, an extension will not be able to perform the feature Call pick-up groups neither First attendant.

Do not mix, in the same programming sequence, extension with Call group. Coefficient for trunk 47 It enables impedance match between the system and the CO line of the public network to which it is connected. Direction of trunk calls 55 Determines the way CO line are accessed when receiving or making a call. For the option 3, the feature must be activated by the operator. Line group 56 Allows the access to a external line or external line group to made using a code different to "0" number from "70 to 79".

Silent reversal only analog CO line 58 If the operating company provides this feature, the billing process will happen in real time, i. Allows the system the recognize polarity reversal on de external line. If the user has hired services such as CPA, for any CO line s , it's advisable to discuss it with the operating company.

If required, deactivate this programming code. Only one extension per CO line. DTMF repeating for analogue extensions When the extension is configured with this feature, and receives an incoming call with CLIP information, the DTMF generator will send a signaling to the extension with calling data.

Using a telephone type EC or Gigaset , it is possible to visualize the caller number. Restricted - carries out internal calls and answers external ones.

Semi-privileged - answers internal and external calls, answers and receives forwarded calls, but cannot make external outgoing calls via regular access, only using the Speed Dialing or the List of allowed numbers.

Only for internal use Privileged - carries out any kind of call. An extension may have two different categories, one for day mode and the other for night mode. All extensions in the group are called at the same time until one of them answers the call. On standard programming, first eight are included in the internal group.

Restriction dial list 23 There are 3 lists of numbers and prefixes that will be restricted to all extensions with the class of service "Privileged with restriction" The list 2 allows to store up to Permission dial list 24 There are 3 lists of numbers and prefixes that will be allowed to all extensions with the class of service "Semi-privileged"The list 1 allows to store up to 25 numbers, list.

Electronic lock 26 Blocks the extension to any outgoing external calls, allowing only internal calls and calls to the numbers programmed on Speed Dialing. A four digit secret password is used for that. Maximal recognised flash duration 31 The flash signal generated by an MF telephone set will only be acknowledged if it is within the range specified in this code.

Thus, it's advisable to check the flash time for the multi-frequency telephone sets and adjust it as close as possible to each one. Escape extension 32 When there are no external incoming call attendant first attendant - code 42 programmed, this extension will be the one in charge of receiving the calls.

An extension belonging to the group can pick up calls ringing in another extension position within the same group. Override Permission 44 Allows a specific extension performs the Intercalation feature on one extension call that is carrying out a conversation, with or without signalling beep.

Hot line 45 Allows that a pre-programmed number, in one of the positions of Speed Dialing except for the individual positions to , is dialed automatically, as soon as the phone is taken out of the hook. In the case of esl 8i R 4. Coefficient for extension 48 It enables impedances to be match between the system and the extension line to which it is connected.

Call group 52 It creates a group of extensions, which is going to receive internal and external calls. A call group comprehends an extension group which is available to answer calls at a specific number which identifies the group.

An internal or external call, which is directed to this group, will be answered by the associated extension which has been available for a longer period. If all group extensions are busy, external calls to the group are directed to a waiting queue. Internal flexible numbering 53 It allows the change of the extension standard number, within a determinated range.

Hot line activation time Warmline 62 It enable begin the programming of a time for the activation of the hot line; i.

Extension dialling mode 68 Determines the type of signalling that is generated, by the connected telephone set, that the system should recognize. Extension names in display 84 Allows the assignment of names to extensions that will be shown on the display of KS E ST during a call. Door lock enable 16 Enables access to the activation of an electric lock. Door lock opening permission 25 Enables the extensions entitled to open the doorkeeper electric lock.

Door ringers 59 Determines the extensions that are going to be called when the door device is activated. Before the use of this command, CommServer Aplication should be closed. According to the previously programmed data for codes 33, 81, 82 and 83, a few parameters will be defined in order to create a conversion table: time tables, days of the week, numbers that will be converted and CO line or group of CO line that is going to be used. ACS always works with a false tone.

Whenever code 82 is programmed, the ACS will be programmed. ACS works independently of the tone detector, but if it is not programmed, a few digits of the external dialing may be lost.

Blocking analysis will be carried out after the ACS analysis. ACS is not going to analyze dialing through the directory book or redialing. This table contains the operation time intervals for the ACS feature, , distributed along up to ten positions. ACS dialling conversion table 82 This table contains the position of a specific code and its new converted value.

Thus, it is possible to define the way out for the call. There are 40 possibilities for the conversion, allocated on positions 00 to ACS timetable Validation table 83 Associates the specified shifts on code 81 and table positions defined by code 82 to the days of the week in which the feature is going to be used. Ten seconds after the last digit has being dialled standard time , the system starts billing the call.

The following parameters are handled:? Current date Date ;? Time the call is terminated Time ;? Used line Ln ;? Extension performing the call Ext ;? Transfer of class of service WCOS ;? Ringing times Ring ;? Duration of the conversation Duration ;? In countries such as Portugal, for example, in S0 - ISDN outgoing calls, the number of billing pulses received is shown in this field.

Table Date Time The time the CO line is held will be accounted for the extension which hold the line and, if it is forwarded without consultation, the time the CO line waits without being answered, will be charged to the extension that forwarded the call.

A memory system allows the first calls to be stored. There will be no problem concerning loss of information, in case of the printer being off line once there are no more than calls during the time elapsed. Serial transmission rate 20 Determines the speed of communication between the system and the printer or computer.

Hiding of ticketing last digits 21 Hides the last four digits of an external number that was called. The system allows by a feature programming of a feature that ensures, the secrecy of the dialled number when the by, writing the? Incoming Calls ticketing 61 Determines the type of call that should be registered by the system. Long distance CDR fiter 67 Selects only 4 digit sequence to be registered.

Ativar a rechamada para linha externa ocupada Requisito: A linha externa ocupada. O interlocutor ocupado ouve o tom de chamada urgente.

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